Netflix Has No Rules Because They Hire Great People
So what’s the key to Netflix’s sustained success? How does a company grow that fast, change business models so many times, and maintain a fanatical customer base? Remember, rules are supposed to … Continue reading
How Being a Doctor Became the Most Miserable Profession
Simply put, being a doctor has become a miserable and humiliating undertaking. Indeed, many doctors feel that America has declared war on physicians—and both physicians and patients are the losers… Yet physicians … Continue reading
The Unsung Beauty of Bureaucracy
We all confront bureaucratic constraints that, it often seems, are designed mostly to sap our initiative and prevent us from actually getting stuff done. The unfortunate reality is that this … Continue reading
Korean culture may offer clues in Asiana crash
South Korea’s aviation industry has faced skepticism about its safety and pilot habits since a few deadly crashes beginning in the 1980s. But despite changes, including an improved safety record, … Continue reading
When did being lowly paid become a criminal offence?
Of all the details revealed by the Financial Times, the one that sank my spirits was the electronic tagging – workers have a handheld device directing them to goods. But these … Continue reading
How the Post Office Made America
Alexis de Tocqueville marveled at the skill with which postal administrators circulated hefty bundles of newspapers from New York and Philadelphia to the wilds of Detroit, then a thinly populated … Continue reading
The CEO of Siemens on Using a Scandal to Drive Change
With Siemens reeling amid a global bribery investigation, its board hired Peter Löscher as the first outsider to become the company’s top leader. Here’s how he quickly moved to rebuild … Continue reading
The Myth of the ‘Entrepreneurial Employee’
Plenty of business books purport to teach top management how to create a culture that nurtures visionaries like Sergey Brin, Mark Zuckerberg, and Steve Jobs. A “Big Idea” article set … Continue reading
Microsoft’s Lost Decade
Once upon a time, Microsoft dominated the tech industry; indeed, it was the wealthiest corporation in the world. But since 2000, as Apple, Google, and Facebook whizzed by, it has … Continue reading
