Organizational Communication in the News

Case Studies of Organizations and Organizational Communication in the Media

How to Disconnect From ‘Always On’ Work Culture

Today always-on is the default work setting for most of us. Ubiquitous smartphones, slim computers and innovative apps make every response a snap—quicker, easier, seemingly less painful. It just takes … Continue reading

October 5, 2018 · Leave a comment

Sears Was the Amazon of Its Time—Until It Made Preventable Mistakes

Sears’s playbook both explains and predicts the awe-inspiring (and, occasionally, confusion-inspiring) strategy of Jeff Bezos and his Seattle juggernaut. But as much as Amazon’s leaders can learn about their own company … Continue reading

October 4, 2018 · Leave a comment

One Reason Mergers Fail: The Two Cultures Aren’t Compatible

Amazon’s 2017 acquisition of Whole Foods was met with a lot of fanfare. The deal would allow Amazon to grow beyond e-commerce and sell groceries in hundreds of stores while … Continue reading

October 2, 2018 · Leave a comment

The Inside Story Of Papa John’s Toxic Culture

Two years ago John Schnatter fancied himself untouchable. He was CEO of Papa John’s, the nationwide pizza chain he founded, and served as its ubiquitous TV pitchman. The business had grown … Continue reading

July 19, 2018 · Leave a comment

The way we treat pregnancy at work isn’t just wrong—it could be dangerous

I was asked to hide my pregnancy during client trips. During one trip, I presented to clients and shared multiple meals where I had to dodge questions such as, “Why … Continue reading

June 29, 2018 · Leave a comment

Airlines Tell Trump Administration Not To Use Their Flights To Separate Families

Several major airlines have asked the government to stop using their flights to transport children who have been separated from their families under the Trump administration’s zero tolerance immigration policy. American Airlines issued … Continue reading

June 21, 2018 · Leave a comment

What Two Starbucks Employees Made of the Company’s Anti-Bias Training

In April [2018], two men visited a Starbucks in downtown Philadelphia, for a business meeting. First, they were refused a request to use the bathroom before they’d ordered, and then an … Continue reading

May 30, 2018 · Leave a comment

Fired Via Tweet, Text And Voicemail: Loss Of Job, And Respect

Earlier this month, Secretary of State Rex Tillerson reportedly found out he had been fired via Twitter. Last summer, White House chief of staff Reince Priebus was canned in similar fashion. And … Continue reading

March 24, 2018 · Leave a comment

How Starbucks Achieved 100% Equal Pay In The United States

That quick cup of coffee from Starbucks just got a little sweeter. Starbucks Coffee announced yesterday that after a decade of work, the iconic coffee corporation has achieved equal pay for all their … Continue reading

March 22, 2018 · Leave a comment

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