For These Federal Employees, Telework Means Productivity Is Up, Their Backlog Is Down


Source: NPR

The coronavirus pandemic has forced many people to work from home, and that includes employees of the federal government. The numbers vary by agency, but at the Social Security Administration, some 53,000 workers are doing so. Social Security field offices are closed. But the shutdown hasn’t stopped the agency from processing claims for new benefits and appeals of benefit denials. And according to statistics that the SSA sent its workers, the agency has been doing so at a faster pace than before.

Story length: 659 words

Read the full story here (includes 3 min AUDIO clip)

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