We all confront bureaucratic constraints that, it often seems, are designed mostly to sap our initiative and prevent us from actually getting stuff done. The unfortunate reality is that this is exactly the way it should be. The existence of rules and regulations, and the bureaucrats who enforce them, means that less good stuff gets done—but it also puts a check on the kinds of initiatives that can lead to catastrophe.

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*A special thanks to Janise Morales, an undergraduate student at the University of Texas at San Antonio, for bringing this story to the attention of the Organizational Communication in the News team!*