Organizational Communication in the News

Case Studies of Organizations and Organizational Communication in the Media

Progressive Refuses To Recognize Union One Month After Workers Vote To Organize

One month after its employees voted to unionize, the Salon Media Group, a digital media pioneer and a stalwart of the progressive press, has still refused to recognize the move. … Continue reading

July 31, 2015 · Leave a comment

Comcast Confessions: Growing Pains of a Goliath

The Verge interviewed more than 150 current and former employees in an effort to understand Comcast’s lousy reputation. We heard the same stories over and over again: customer service has … Continue reading

August 11, 2014 · Leave a comment

Jobs’s Great-Man Theory of Technology

In bringing these flaws to screen, virtually unexplored and virtually unexplained, the film, instead of ignoring or celebrating them, ends up doing something else. It justifies them. It implies that … Continue reading

August 16, 2013 · Leave a comment

Netflix Looks Back on Its Near-Death Spiral

How did Netflix simultaneously manage both a fundamental transformation of the company and a public relations disaster? Mr. Hastings said he realized that the company’s attempt to both raise prices … Continue reading

April 26, 2013 · Leave a comment

Playing to type to make it in Hollywood

Gillespie, an author, casting director and self-described sherpa to creative people navigating their careers, coaches her students to hone a brand that oozes through everything they do, from the answers … Continue reading

March 31, 2013 · Leave a comment

The Decline and Fall of Product Placement

Technology is constantly opening up opportunities for stories surrounding brand experiences to be every bit as compelling — and far more interactive and authentic — than the next Hollywood blockbuster. … Continue reading

February 22, 2013 · Leave a comment

Encyclopaedia Britannica’s Transformation

AUDIO/PODCAST (15 min): An interview with Jorge Cauz, president of Encyclopaedia Britannica. Excerpts from the full transcript: “Actually, the biggest disruption that I think– if I look at the darkest time of … Continue reading

February 7, 2013 · Leave a comment

‘Pink slime’ report sparks $1.2 billion lawsuit against ABC News

Beef Products Inc. has filed a defamation lawsuit against ABC News for its coverage of a meat product that critics dubbed “pink slime,” alleging the network misled consumers to believe … Continue reading

September 13, 2012 · Leave a comment

Yes, Twitter Banning a Journalist for Heckling NBC Really Was That Bad

Let’s stipulate that Twitter banning journalist Guy Adams for posting NBC executive’s Gary Zenkel’s corporate email address was a very bad idea. They have begun fixing the damage they did … Continue reading

July 31, 2012 · Leave a comment


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