Fired Via Tweet, Text And Voicemail: Loss Of Job, And Respect
Earlier this month, Secretary of State Rex Tillerson reportedly found out he had been fired via Twitter. Last summer, White House chief of staff Reince Priebus was canned in similar fashion. And … Continue reading
Netflix Has No Rules Because They Hire Great People
So what’s the key to Netflix’s sustained success? How does a company grow that fast, change business models so many times, and maintain a fanatical customer base? Remember, rules are supposed to … Continue reading
Patagonia’s CEO Explains How To Make On-Site Child Care Pay For Itself
To date, three states and the District of Columbia offer paid family leave: California, New Jersey, and Rhode Island. The United States is one of only two countries in the … Continue reading
The Repeated Racism of Snapchat
One of Snapchat’s more unusual features is its set of face-morphing filters. They’re essentially algorithmic funhouse mirrors: You can swipe different ways of contorting faces seen through your phone camera … Continue reading
Where Are All the Minority Journalists?
Landing an entry-level gig in a newsroom is no easy task. Positions that are truly open to the public are hard to come by, and when one pops up, competition … Continue reading
India Inc tightens screws on quitters venting online
Given how easy it is today for disgruntled or ex-employees to vent in cyberspace, a number of Indian companies are introducing social media policies and non-disparagement clauses… Most likely to bad-mouth … Continue reading
The Secret to Delighting Customers
What motivates employees to go above and beyond the call of duty to provide a great customer experience? Disney tells a story about a little girl visiting a theme park … Continue reading
For New York City Fire Department, More Diversity Amid Tension
But when the new recruits — known as probationary firefighters or probies — arrive at their assigned firehouses, many of them could face an even bigger challenge. There is animosity … Continue reading
‘We Felt Like We Were Above the Law’: How the NCAA Endangers Women
Historically, when college sports programs, especially football, have needed to convince young, athletic men to choose their school, they’ve used women to do so. Ever since the days when legendary … Continue reading
