Organizational Communication in the News

Case Studies of Organizations and Organizational Communication in the Media

Sears Was the Amazon of Its Time—Until It Made Preventable Mistakes

Sears’s playbook both explains and predicts the awe-inspiring (and, occasionally, confusion-inspiring) strategy of Jeff Bezos and his Seattle juggernaut. But as much as Amazon’s leaders can learn about their own company … Continue reading

October 4, 2018 · Leave a comment

Airlines Tell Trump Administration Not To Use Their Flights To Separate Families

Several major airlines have asked the government to stop using their flights to transport children who have been separated from their families under the Trump administration’s zero tolerance immigration policy. American Airlines issued … Continue reading

June 21, 2018 · Leave a comment

How JPMorgan Chase Is Fueling Detroit’s Revival

It takes a village to rebuild a city, and the list of people and businesses collaborating on Detroit’s recovery is long. But the planning underway in Livernois/McNichols, and in a … Continue reading

September 7, 2017 · Leave a comment

Residents, Police Turn To Social Media To Communicate Amid Harvey

Many of Tropical Storm Harvey’s stranded flood victims haven’t been able to get through to 911, compounding their fears. That’s when Facebook, Twitter and Nextdoor stepped in… These social media platforms … Continue reading

August 28, 2017 · Leave a comment

How Waffle House’s hurricane response team prepares for disaster

Hurricane preparation for many can be a scramble, but for Waffle House, it’s a game of chess with military-style strategy and execution. Before a storm hits, and even before hurricane … Continue reading

August 25, 2017 · Leave a comment

Ivanka Trump fights to save the brand

Ivanka was appearing at the Fortune Most Powerful Women conference, an annual gathering of some of the most accomplished women in corporate America. She had spoken at the conference before, … Continue reading

October 20, 2016 · Leave a comment

Wells Fargo CEO to forfeit $45 million in pay over fake-accounts scandal

Wells Fargo & Co. Chief Executive John Stumpf will forfeit compensation worth about $45 million as the bank tries to appease angry lawmakers and regain the trust of customers amid the still-unfolding scandal over fake accounts… Steven … Continue reading

September 28, 2016 · Leave a comment

Shinola: The Real History of America’s Most Authentic Fake Brand

A mogul from Texas is using the country’s least aspirational city as the backdrop for his next global lifestyle company–a $225 million experiment in manufactured authenticity. I’m inside the rooftop … Continue reading

April 1, 2016 · Leave a comment

Snyder unveils sweeping Flint plan

“My view is I want Michigan to be a role model for setting that standard, so I’m going to be calling for legislation to make that standard much higher,” the … Continue reading

March 21, 2016 · Leave a comment

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