Organizational Communication in the News

Case Studies of Organizations and Organizational Communication in the Media

What Two Starbucks Employees Made of the Company’s Anti-Bias Training

In April [2018], two men visited a Starbucks in downtown Philadelphia, for a business meeting. First, they were refused a request to use the bathroom before they’d ordered, and then an … Continue reading

May 30, 2018 · Leave a comment

The Gig Economy Celebrates Working Yourself to Death

It does require a fairly dystopian strain of doublethink for a company to celebrate how hard and how constantly its employees must work to make a living, given that these … Continue reading

March 22, 2018 · Leave a comment

What Amazon Does to Poor Cities

San Bernardino is just one of the many communities across the country grappling with the same question: Is any new job a good job? These places, often located in the … Continue reading

March 1, 2018 · Leave a comment

Nestlé Makes Billions Bottling Water It Pays Nearly Nothing For

The Michigan operation is only one small part of Nestlé, the world’s largest food and beverage company. But it illuminates how Nestlé has come to dominate a controversial industry, spring by spring, … Continue reading

September 21, 2017 · Leave a comment

How JPMorgan Chase Is Fueling Detroit’s Revival

It takes a village to rebuild a city, and the list of people and businesses collaborating on Detroit’s recovery is long. But the planning underway in Livernois/McNichols, and in a … Continue reading

September 7, 2017 · Leave a comment

Google is coming after critics in academia and journalism

This summer, a small team of well-respected researchers and journalists, the Open Markets team at the New America think tank, dared to speak up about Google, in the mildest way. … Continue reading

August 30, 2017 · Leave a comment

Starbucks CEO’s Statement About The Election Will Make You Cry

Just hours after election results were in, naming Donald Trump the 45th president of the United States, Starbucks CEO and chairman Howard Schultz sent a powerful email to the coffee … Continue reading

November 9, 2016 · Leave a comment

Patagonia: This is what work-life balance looks like at a company with 100% retention of moms

For 33 years Patagonia has had an on-site child care center that bears little resemblance to what anyone might imagine corporate on-site child care looks like. It is run by … Continue reading

October 16, 2016 · Leave a comment

Wells Fargo CEO to forfeit $45 million in pay over fake-accounts scandal

Wells Fargo & Co. Chief Executive John Stumpf will forfeit compensation worth about $45 million as the bank tries to appease angry lawmakers and regain the trust of customers amid the still-unfolding scandal over fake accounts… Steven … Continue reading

September 28, 2016 · Leave a comment

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