Source: Forbes
So what’s the key to Netflix’s sustained success? How does a company grow that fast, change business models so many times, and maintain a fanatical customer base? Remember, rules are supposed to protect quality and consistency and profits as a company grows. Yet, at Netflix it’s not the rules they put into place that accounts for their success, it’s the absence of rules.
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Universities could learn from Netflix….university cultures are full of rules and regulations, which halt our creativity and zap our enthusiasm